One of the more common types of email fraud is “PHISHING”: the practice of sending a phony email message. Such phony emails appear legitimate, and often include the company’s logo.
But they’re actually from criminals who send thousands of emails at a time to random addresses. These criminals are trying to entice you to visit a phony website and provide personal and confidential information, such as online IDs and passcodes, social security numbers, and account numbers.
Spotting phony email messages is not easy. Whether, they may ask you to reply directly, or provide a link that takes you to a website that appears to be “Internet Banker”, beware it is not. These phony email messages want you to provide sensitive personal, financial, or account information.
How Can I Protect Myself?
DO NOT respond to the message or click on any of the links, nor change the email in any way.
Tips on how to avoid being scammed by a PHISH:
- Before submitting financial information through a web site, look for the “lock” icon on the browser’s status bar. It means your information is secure during transmission
- If you receive an unexpected email requesting information or saying your account will be shut down unless you confirm your billing information, do not reply or click any links in the body of the email
- If you are uncertain about the legitimacy of any email or website, contact Elizabethton Federal by phone
- Forward this email to firstname.lastname@example.org
- Delete the email immediately after forwarding it
- Check to make sure that your virus definitions and anti-Spyware are up-to-date. Scan your computer, especially if you clicked on the link in the email.
Contact us if you detect or suspect fraudulent activity or identity theft on your Elizabethton Federal accounts. If you entered personal information after clicking on the link, contact Matt Adams, IT Manager & Loss Management at (423) 543-5050 immediately.
Look for the following in the email:
- Elizabethton Federal’s graphics in phishing emails may have broken or uneven appearance
- The email indicates that you must immediately take some action or you will lose your ability to access your account(s). Phishers try to pressure customers into taking action. Remember, Elizabethton Federal never requests or communicates sensitive account information through email.
- Grammatical or typographical errors, or poorly constructed sentences and phrases
- Links in emails that go to Web sites that do not begin with https://elizfed.com/